This week we have a guest blogger: Hadassah Levy. Hadassah has done great work growing The Pet Wiki and is the Social Media expert for Jewish Ideas Daily.

Pet Lover

The statement that had the most effect on me at the 140 conference in Tel Aviv was that the key to online communication is taking an offline interest and moving it online. In other words, there are very few online activities per se. Almost everything we talk about online is something we are involved in offline.

This is clearly true of the pet community. Pets are very much an offline activity – we feed them, play with them and groom them in real life. For some of us, that’s enough. But for others it is important to connect with other pet owners online to share information, humor, advice and support.

For website managers whose goals include building an online community around a specific topic, the challenge is to find people whose interests include theirs and give them a reason to join their community. To return to the pet example, a person who owns 3 cats is a potential community member, but he may prefer to spend his time on social media discussing politics, entertainment and his children’s accomplishments. But if this person sees value in a twitter account or Facebook page which talks about pets, he will join. And when he sees conversations that interest and stimulate him, he will express his opinion. When asked for his advice or to share something else, he will engage in that way.

When you’re thinking about social media, the key is to start by figuring out what resonates with your community. Think about what gets you excited and what kind of issues you like to hear about. What kinds of activities do you get involved in offline? What are your concerns and what makes you smile? Listen to what the members of your community are talking about online and experiment with different types of materials. The emphasis should be on “community,” not on “online.”

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Jeff Pulver in Tel Aviv

Jeff Pulver in Tel Aviv

I have to say that I really love hearing Jeff Pulver speak. The first time that I saw him in person was at the Bird Brain Un-Conference. He is genuine and sincere in what he does. He believes in people, encourages them, and enjoys their success. The only problems with conferences like Bird Brain and 140Conf is that you only get to hear him for about 10 minutes. That’s it and then it’s time for the next person to go. Fortunately he can do a lot with 10 minutes.

Jeff opened up the conference by talking about how, with the help of twitter and social media, we are building our time capsules. Everything we say and do on the internet is stored. In the future, we’ll be able to look back on the stories that we’ve created through our words and pictures. We are documenting our own lives as they occur. We are leaving digital breadcrumbs to be shared. Human nature gives us the desire to be remembered. We all want to make a difference and stand out in the world. With networks like twitter, we are able to share the everyday story of ourselves. It’s pretty powerful stuff.

Being that the conference was in Tel Aviv, part of the panel (a whole 20 minutes!) was scheduled to talk about where Israel stands in the world, technologically and in the use of the real time web. I think that everyone would agree that Israel is a front runner in innovation and that Israel has had a very high impact on the high tech world. According to some of the pannel, Israel is lagging behind in its use of the real time web. I can understand where they are coming from – I happen to be the foursquare mayor of 3 different locations. It’s not that I’ve checked in all that often, it’s just that no one else has. On the other hand, Israel is a very small country, and if you consider the size of the US and how many small towns there are, I think that Israel is doing OK. It’s true that there is a lot of room to grow, but we can do it.

One thing that I did not agree with the panel on is that they didn’t think that a revolution like Facebook could come out of Israel. If there is anything that living on the web has taught me, it’s that there are no boundaries. To talk to people, all you need is an internet connection. Not only do I believe that incredible innovation can come out of Israel, I believe that it can come out of any country. The key is not to try to create something similar to twitter, but to create the next game changer, like twitter did. Don’t be copycats, be innovators.

For a one day conference, Jeff really pulled together people from all walks of Social Media life. Food, comedy, fashion, music, and art. Things that wouldn’t really seem to go over well in 140 characters or less. I never really thought about how other mediums need to express themselves with pure text. The key is that all these domains can influence people on an emotional level. Once we like the music or art or food, we want to share information and learn from others what they have to say. You probably won’t start listening to a singer’s music because you like his tweets, but you will be more interested in knowing that singer as a person if his music speaks to you.

We make ourselves cool by association. There are a lot of products out there that get talked about on the internet. Every time that we like a page on facebook or talk about it on twitter we are building our personal brand by associating with other brands.

Twitter can be used to save lives. A great example was how twitter was used in the recent earthquake in Haiti. It was amazing to hear spokespeople from the Israel Defense Forces (IDF) talk about the rescue mission that they conducted there. After the earthquake there was no goverenment to help with evacuation efforts. By listening to information that was being broadcast about where people were trapped, the IDF was able to find and rescue them.

In the world of the real time web, even the way that we are telling stories is changing. Twitter is a great way to create personas that can act out different plots. People can form emotional attachments to the characters as if they are real people, and then they can read the live drama as it occurs in the twitter feed. It’s really cool. I’ve heard about a project that happened before Passover, where the different bible characters tweeted out the Exodus. It can make the story come alive.

A teenager was also one of the speakers. Michael Matias spoke about what it’s like to grow up in the real time web. We’ve only experienced it as adults, but to grow up in a constant information environment is a very different thing all together. He is constantly online. Even when he watches television, he is connected to his computer. When asked if he had to choose between the TV or the computer, which would it be, he answered that he couldn’t make that choice. It would be like choosing between his mother and father. I find that a bit scary. On the other hand, he was able to attend classes in Israel while he was in New York with the help of a live feed from his classroom.

The last session was about ways to use Social Media for social good. Promoting causes, like clean water in third world countries with Twestivals and raising awareness of Gilad Shalit by trending topics were talked about. You can even donate your tweets through JustCoz.org to raise awareness for the cause of your choice. It’s really amazing. I have talked about the amazing things that Romeo the Cat and Frugal Dougal have done to help support animal shelters for a while now. Their pawpawty’s raise real money to do good.

It’s truly amazing how much reach we each have from our computers. What are you putting in your own personal time capsule?

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Mixing Business with Pleasure: What Social Media is All About

5 July 2010 Twitter

Everyone talks about how to do Social Media. About how important it is to do Social Media. About how you have to be part of the conversation and how you have to be involved with your users. The one big thing that they’re not saying about Social Media is about how much fun it can [...]

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People are good

8 June 2010 ramblings

I’ve been thinking about this a lot lately. The more people that I deal with, the more that I realize that people are good.
I’ve been running a T-shirt giveaway for The Pet Wiki for the last couple of weeks. The only thing that I ask of people is that they post a picture of themselves [...]

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Social Media Success Summit Week 2

21 May 2010 Uncategorized

The first week of the Social Media Success Summit was amazing. They kept it going with more incredible presentations the second week:

18 Tips for getting the Most Out of LinkedIn with Lewis Howes
How Big Businesses are Leveraging the Power of Social Media with Whole Foods’ Marla Erwin, Best Buy’s John Bernier, and Home Depot’s Sarah Molinari
YouTube Marketing Strategies with Greg [...]

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Creating Buzz With Social Media Contests

21 May 2010 social media

Michael Stelzner, of Social Media Examiner gave the Creating Buzz with Social Meeting Contests session at the Social Media Success Summit (SMSS). They recently had a contest for free entrance to the SMSS, so he was able to tell all about the tricks and how to run a contest. The main reasons that Micheal says to run the contest [...]

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5 Social Media Case Studies Worth Close Examination

21 May 2010 social media

Ann Handley gave the 5 Social Media Case Studies Worth Close Examination session at the Social Media Success Summit. She took interesting case studies that are less well known. What she was looking for were fresh ideas that set social marketing campaigns apart. Each one of these campaigns shows at least one of the following:

Friendliness – being human [...]

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How to Bring Raving Customers Repeatedly to Your Local Business

21 May 2010 social media

Tristan Walker of Foursquare and Andrew Mason of Groupon gave a panel session on How to Bring Raving Customers Repeatedly to Your Local Business, at the Social Media Success Summit. The session was moderated by Rob Birgfeld of SmartBrief. They spoke about how it’s important for local businesses to bring local traffic to stores. These new services are designed to [...]

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Greg Jarboe on YouTube Marketing Strategy

21 May 2010 social media

I’ve already started working on creating a YouTube channel for The Pet Wiki. It’s not much, but it’s a start. I’ve added a bunch of videos that look more like home movies that anything else. After hearing 3 Reasons You Need a YouTube Marketing Strategy (and Tips to Help You Generate Results) from Greg Jarboe, it’s a no-brainer.

24 [...]

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How Big Businesses Are Leveraging the Power of Social Media

21 May 2010 social media

The Social Media Success Summit panel discussion on How Big Businesses Are Leveraging the Power of Social Media was very insightful. I know that I’m not there yet, but I’d like to think that I will eventually have to deal with multiple communities, and everything that comes with it. The panelists were Marla Erwin from Whole Foods (the biggest retailer [...]

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